VizoryVizory
— Work with me

Seven ways the work typically takes shape.

Every engagement is shaped to the situation, but most of my work falls into the seven areas below. Some are short and sharp. Some are long and embedded. Several engagements grow from one into another over time — coaching that becomes strategic work, deep dives that lead to ongoing advisory.

Across all of them, the work runs through the three areas I bring together: product, customer experience, and AI. Most engagements touch at least two.

If you're not sure which one fits, the simplest thing to do is get in touch and we'll figure it out together.
— 01

Strategic Coaching.

For CEOs, CPOs, CTOs and senior product leaders

Most coaching engagements are built around theory and past experience. Mine are different. I'm actively operating as a product leader and board director, which means I'm dealing with the same kinds of strategic, stakeholder, and team challenges in real time as the people I coach. You're getting a thought partner who can think alongside you on your actual problem — not someone reciting frameworks they read about.

Engagements are structured in three-month increments with fortnightly sessions and ongoing async support. The cadence gives me enough time to build real context, and you enough time to make meaningful progress.

Three phases I typically work through
  • Baseline and alignment — understanding your current strengths, surfacing the gaps relative to the role you're operating in, agreeing what 'good' looks like in your specific context
  • Strategy support — helping you create or refine your product strategy, build the narrative that will land with execs and boards, align the work to commercial impact
  • Application and mastery — pressure-testing real decisions, role-playing the high-stakes conversations, and getting you to the point where you operate confidently in the role without needing me
Best fit
  • Senior product leaders levelling up into the strategic and exec-facing parts of the role
  • CTOs given product responsibility who need to build the product instincts to match
  • CEOs and exec leaders working through how product fits into their AI-first strategy
Let's talk
— 02

Strategy & Vision Work.

For companies and exec teams

This is the embedded work — helping organisations create a product vision that stands up, and the strategy to support it. Sometimes it starts as a coaching engagement and grows into something more substantial. Sometimes it begins as strategy work from day one. Either way, the goal is the same: a clear, defensible direction for the product that the exec team owns and the board can get behind.

Engagements typically run over months, not weeks, and involve working closely with the CEO, the exec team, and often the board. The output isn't a deck — it's an exec team that's aligned, a strategy that's been pressure-tested against real-world constraints, and the operating habits to keep it working.

What this looks like in practice
  • Working with the CEO and exec team to articulate the product vision and what the company is genuinely committing to over the next two to three years
  • Building the product strategy that supports the vision — what to invest in, what to stop, what's distracting
  • Helping the team translate the strategy into a roadmap and operating cadence the organisation can actually deliver
  • Coaching the exec team on how to communicate strategy to the board, customers, and the rest of the organisation
Best fit
  • Companies preparing for a Series B or a significant inflection point
  • Exec teams that have a sense of where they're heading but haven't articulated it clearly enough to align on it
  • Organisations where product capability needs to step up to match commercial ambition
Let's talk
— 03

Founder Product Coaching.

For early-stage technical founders

A specific kind of coaching for technical founders building product instincts alongside the technical ones. The work is less about operating like a CPO and more about how to think about go-to-market, where to prioritise, and how to talk to customers and investors about what you're building and why.

Founder problems tend to be bigger, messier, and faster-moving than coaching at later stages. Async support runs hot. Three-month engagements with fortnightly sessions and a lot of room to bring real, current decisions into the conversation.

Best fit
  • Technical founders pre-Series A or early Series A, building product capability from scratch
  • Founder-CEOs developing commercial and product instincts alongside the technical ones
  • Cofounder teams where the technical founder is stepping into more product leadership
Let's talk
Kirsten facilitating a Jobs to be Done workshop
— On the work

If you want a clean bill of health, I'm not the right person. If you want an honest assessment that you can do something with, that's what I do.

— 04

Investor Deep Dives.

For private equity firms (PEs), venture capital firms (VCs), and other investors

An independent, rigorous read on a portfolio company's product capability, team, or a specific problem area that's surfacing risk or limiting performance. I go in, do the analysis, and come back with insights that are direct and actionable — not diplomatic and vague.

If you want a clean bill of health, I'm not the right person. If you want an honest assessment you can do something with, that's what I do.

Best fit
  • Investors wanting an independent view on a portfolio company's product function ahead of a board meeting, fundraise, or transition
  • Investment teams where one portfolio company is consistently underperforming and the cause isn't clear from the outside
  • Investors evaluating product capability as part of due diligence on a potential investment
Let's talk
— 05

Interim CPO / Head of Product.

Bridging engagements when the company isn't ready to hire

When a company needs serious product leadership but isn't ready to bring on a permanent CPO, I'll step in. I've operated at CPO level across SaaS, AI, EdTech, and B2B platforms — and led product through Series B, international expansion, acquisitions, and post-merger integration.

The work usually includes helping find the right permanent leader when the company is ready. I know what good looks like at different stages, and I have the network to surface candidates that wouldn't show up on a standard recruiter search.

Best fit
  • Founders who need a CPO but aren't ready to hire one permanently
  • Post-acquisition teams that need product leadership during integration
  • Companies preparing for a Series B or C and needing to professionalise product
  • Boards that need a short-term product lead while a permanent search runs
Let's talk
— 06

Board Coaching.

Coaching boards on product, technology, AI and CX

Boards are increasingly being asked to govern things they don't have direct experience with — product strategy, AI capability, customer experience, technology risk. The traditional answer is to recruit a director with that background. The faster answer, when it's the right fit, is to coach the existing board on what to ask, how to evaluate what they're being told, and where the genuine risks sit.

This is coaching the board collectively. Engagements range from a single masterclass session to ongoing advisory through a strategic period.

Best fit
  • Boards adopting AI-driven decisions and looking for the right governance posture
  • Boards where the technology and product picture has shifted faster than the board's familiarity with it
  • Chairs who want to lift the strategic conversation around product and technology without restructuring the board
Let's talk
— 07

Masterclasses & Speaking.

For VC and PE portfolios, conferences, and offsites

Masterclass sessions for VC and investor portfolio companies on product leadership, customer experience, AI, and governance. Each one is built specifically for the audience — researching the portfolio context, crafting a narrative that will land with that specific room, and building content that shifts behaviour rather than just fills a slot. What people see on the day is 90 minutes. What goes into it is significantly more than that.

Also available for keynotes and offsite speaking. Known for provoking different thinking — not for delivering a polished talk that everyone agrees with on the way out.

Best fit
  • Venture capital (VC) and private equity (PE) firms wanting to lift product capability across their portfolio
  • Conferences in product, AI, governance, and leadership
  • Companies running offsites where leadership needs to be shaken out of conventional thinking
Let's talk